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9 Possibilitles




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            1  Look at the photograph.  A guest is checking     a  What words and expressions would you hear?
               into a hotel. Imagine the conversation with      b  What would they say to each other?
               the receptionist.                                c  ffi   s.z Listen an<l  check your ideas.






































            2 Look at the conversation.                            Receptionist  And how do you want to settle
                                                                      the
            a Work with a partner  and complete  the conversation
               with these words.                                   Guest  By _        , if that's all right.
                                                                   Receptionist  Yes, of course. Could I just take  an
                 wake-up call number suitcase sign imprint                     of the card. sir?
                 registreition  singte lift name nights bill key         -?
                                                                   Guest  Yes, here you are.
                 reservation luggage credit card st4y minut€
                                                                   Receptionist  Thank you. And will you require  a
                                                                      newspaper  and a _     in the morning?
               Receptionist  Good evening, sir.
                                                                   Guest  Yes, I'd like Tlte Times  and a ca]lr al 7 .30,
               Guest Good evening.  Do you have a
                                                                      please.
                  in the _       of Jones,  piease?
                                                                   Receptionist  7.30. Very good,  sir. Here's your
               Receptionist  Just a         sir. Yes, here we
                                                                               . Your room         is 429.  The
                  are. Mr AIan Jones. Would  vou 1il<e a
                                                                               is over there. Do you need any help
                           room or a double,  Mr Jones?
                                                                      with your
               Guest  I'd prefer a doubie, if you've got one.      Guest  No, thank you. I've only got a srnall
                                 -,
               Receptionist  And how nrany         arc you
                  staying?
                                                                   Receptionist  We1l, enjoy your
               Guest  Three.                                                  -?
                                                                   Guest  Thank you.
               Receptionist  Fine. We1l,  could  you just flll in the
                           form and          it at the          b  ffi  g.z  Listen and check your answers.
                  bottom,  please?                              3  Work with a partner.  Roleplay  the conversation.
               Guest  Yes, certainly.

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